Privacy Policy

Refresh MedSpa
407 Cape Coral Parkway W, STE B, Cape Coral, FL 33914
Phone: (239) 321-5050
Email: info@refreshmedspafl.com
Website: https://refreshmedspafl.com/

Effective date: August 18, 2026
Legal entity: REFRESH MEDSPA, LLC

At Refresh MedSpa, we prioritize the protection of your private information. This Privacy Policy applies to the website refreshmedspafl.com and governs the collection and usage of data by Refresh MedSpa. Throughout this Privacy Policy, unless otherwise specified, all references to “Refresh MedSpa” include the website refreshmedspafl.com. By using the Refresh MedSpa website and services, you agree to the data practices described in this statement.

Information We Collect

Personal Information: We may collect personal information, such as your name, email address, phone number, and other contact details when you voluntarily provide it to us.

Non-Personal Information: We may also collect non-personal information, such as your browser type, IP address, device information, and website usage data. This information is collected through cookies and similar technologies.

Use of Information

We use the personal information you provide to us to respond to your inquiries, fulfill your requests, process your appointments, and provide you with our services.

If you have given us permission, we may also use your contact information to send you newsletters, promotional emails, and other communications about our treatments and offers. You can opt out of these communications at any time.

We use non-personal information to analyze trends, improve our website and services, and enhance your overall experience.

SMS Consent and Data Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text Messaging Program

If you opt in to receive text messages from Refresh MedSpa, we use your mobile number only to send the type of messages you consented to receive. Marketing messages and appointment or service messages are separate opt-ins, and you may choose one, both, or neither.

Opting in to text messages is always optional. You can request an appointment, contact us, or receive care without agreeing to receive texts.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out at any time, or reply HELP for assistance. You can also reach us at (239) 321-5050 or info@refreshmedspafl.com to be removed from our text messaging program. Carriers are not liable for delayed or undelivered messages.

Your mobile number and your text messaging consent are never sold, rented, or shared for anyone else’s marketing purposes.

Disclosure of Information

We do not sell, rent, trade, or lease your personal information to any third party.

We do not share your personal information with affiliates, marketing partners, lead buyers or sellers, data brokers, or contact list purchasers.

We may share limited personal information with the service providers who help us operate our business, such as our website host, scheduling platform, payment processor, and customer communication tools. These providers act on our behalf under contract, are required to keep your information confidential and secure, and are prohibited from using your information for their own marketing purposes. Mobile numbers and text messaging consent are excluded from any sharing beyond these support functions, as stated above.

We may disclose personal information if we are required to do so by law, by valid legal process, or where disclosure is necessary to protect our legal rights or the safety of others.

Data Security

We take reasonable measures to protect the personal information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

We use industry-standard encryption technology to safeguard your personal information during transmission. We also maintain physical, electronic, and procedural safeguards to protect against unauthorized access to your information.

Your Choices

You can:

• Opt out of marketing emails using the unsubscribe link in any email.
• Opt out of text messages by replying STOP to any message from us.
• Contact us at info@refreshmedspafl.com or (239) 321-5050 to ask what personal information we hold about you, correct it, or request that we delete it.

Third-Party Links

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of those websites when you visit them.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe that we may have collected personal information from a child under 13, please contact us immediately so we can remove it.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website. Please review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us:

Refresh MedSpa
407 Cape Coral Parkway W, STE B, Cape Coral, FL 33914
Phone: (239) 321-5050
Email: info@refreshmedspafl.com

By using our website and services, you signify your consent to the terms of this Privacy Policy.